What does a commercial plumbing contract cover?
A commercial plumbing contract is an agreement for us to handle your plumbing work on agreed terms, rather than finding a new plumber every time something goes wrong. Depending on what you need, it can cover:
- Reactive repairs: leaks, blockages, faulty taps, toilets and valves
- 24/7 emergency call-outs
- Void works: getting plumbing ready between tenants
- Planned and maintenance works across a portfolio
- Bathroom and washroom installations and refurbishments
- Subcontract plumbing for main contractors
We don't carry out gas or boiler work.
Who are commercial plumbing contracts for?
Commercial plumbing contracts suit any organisation that needs plumbing work done regularly or across more than one property. That includes landlords and letting agents managing rented homes, property and facilities managers looking after offices, shops and blocks, housing providers with void and repair programmes, and main contractors who need a reliable plumbing subcontractor. If you're currently calling around for a plumber each time a job comes in, a contract saves you time and gives you consistent quality.
Why use one plumbing contractor across your properties?
Using one plumbing contractor across your properties makes your job easier and your costs more predictable. You have one number to call, one set of rates and one team that gets to know your buildings, where the stop taps are, and which issues keep coming up. Problems are spotted earlier because the same plumbers see your properties regularly. For landlords and agents, it also means tenants get a consistent, professional service, which helps with tenant satisfaction and reduces complaints.
How do void works and turnarounds work?
Void plumbing works prepare a property's plumbing between one tenant leaving and the next moving in. Typical void works include checking and repairing taps, toilets and waste pipes, clearing blockages, fixing leaks, testing water pressure, and replacing worn or damaged fittings. The aim is to get the property ready to let without delay, because every day empty costs you rent. We work to your turnaround timescale and report back on what we found and fixed.
What affects the cost of a commercial plumbing contract?
The cost of a commercial plumbing contract depends on the volume and type of work, the number and spread of properties, the response times you need, and how much of the work is planned versus reactive. A portfolio of rented homes across Essex, Kent and East London needs different cover from a single office building. Our standard hourly call-out rates run from £100 per hour (Monday to Friday, 8am to 5pm) to £180 per hour (Saturday and Sunday after 5pm), excluding parts, materials and VAT, and emergency callouts may vary. We agree rates and terms with you before the contract starts, so there are no surprises on your invoices.
How quickly do you respond to commercial plumbing emergencies?
We provide 24/7 emergency cover, and our average emergency response time is one hour. For a business or a block of flats, a burst pipe or a blocked drain can mean closing a site, damaging stock or affecting several tenants at once, so speed matters. We make the situation safe first, then arrange the permanent repair at a time that keeps disruption to your business or residents as low as possible.
Commercial plumbing FAQs
Do you work with letting agents and landlords?
Yes. We work with landlords and letting agents across Essex, Kent and East London on repairs, emergencies and void works in rented properties. We can arrange access directly with tenants and report back to you once the job is done, so you don't have to manage every visit yourself.
Can you work as a subcontractor for main contractors?
Yes. We work as a plumbing subcontractor for main contractors and facilities management companies on repairs, voids, refurbishments and planned works. Get in touch with details of your projects and requirements so we can confirm what we can take on.
Are your plumbers insured for commercial work?
Yes. Essex Home Plumbing is fully insured, including public liability cover, and our plumbers are UK-qualified. We can provide insurance details on request as part of setting up a contract or joining your approved supplier list.